Last Updated: April 8, 2020
Who we are
Our website address is: https://communicaretraining.com.
What personal data we collect and why we collect it
Personal Data
When purchasing a product through the website, you will be asked to provide personal data including your name, billing address, contact number, email address, and account username. This information will be used to:
- set up user accounts on our website
- process payments and orders
- prevent fraud
- respond to user requests and inquiries
- send product updates
- improve our products and services
Derivative Data
This is information our servers automatically collect when you access the website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the website.
Comments
When visitors leave comments on the website, we collect the data shown in the comments form and also, the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors of the website can download and extract any location data from images on the website.
Contact forms
Your name and email address are recorded when you contact our team. This information is used to address your requests and inquiries.
Cookies
If you leave a comment on our website, you may opt-in to saving your name, email address and website in cookies. These are for the your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our log-in page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your log-in information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your log-in will persist for two weeks. If you log out of your account, the log-in cookies will be removed.
Embedded content from other websites
Articles on this website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We use Google Analytics to allow tracking technologies on the website through the use of first party cookies and third-party cookies, to, among other things, analyze and track you’ use of the website, determine the popularity of certain content and better understand online activity. By accessing the website, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors.
Who in our company has access to stored data
Only authorized members of our team including but not limited to website administrators, support representatives, and directors have access to the information you provide us. This is to aid our team in providing you support.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this website, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data You have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
You comments may be checked through an automated spam detection service.
Additional information
What are other usage details
LearnDash: We use LearnDash to provide online courses. Please see the LearnDash Privacy Policy for more details.
Woocommerce: We use Woocommerce as our e-commerce platform. Please see the Woocommerce Privacy Policy for more details.
PayPal: We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details.
How we protect your data
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
What are our policies for children
We do not knowingly solicit information from or market to children under the age of 16. If you become aware of any data we have collected from children under age 16, please contact us using the contact information provided below.
What third parties we receive data from
This website may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave this website, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee your safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from the Website.
Changes in this Data Privacy Policy
Communicare Training and Development reserves the right to make changes in this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy on top of this page. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the website, and you waive the right to receive specific notice of each such change or modification.
You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the website after the date such revised Privacy Policy is posted.
Acceptance of this Data Privacy Policy
By using this website, you signify your acceptance of this Data Privacy Policy. If you do not agree to this Policy, please do not use this website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.
Our contact information
If you have any questions regarding our Data Privacy Policy, please email us at contact@communicaretraining.com.