English proficiency and effective writing skills are two of the most important skills that any supervisor must have. Robinsons Retail Holdings recognizes this too so they sent their soon-to-be supervisors to undergo Communicare’s Effective Business Writing Workshop. In the workshop, the participants first had an English grammar refresher. Then, they developed their writing style and learned about the different techniques in writing effective, concise and clear business letters, emails and memos. It was such as pleasure to train these very hardworking and dedicated participants. We are positive that they will make great supervisors in the near future.